We’re dedicated to understanding our client’s businesses and helping them grow at scale.
This Web site provides our customers with important legal and privacy information. For your own peace of mind, we encourage you to review the information.
You are welcome to visit and explore our website, and you can do so without giving us any information about yourself. This Policy explains what information we collect, how we use the information, and how we safeguard the information.
2. WHAT INFORMATION DO WE COLLECT?
There are three ways Pencil Rocket can collect information from you:
Information you provide from other websites
Information collected when we contact you
Information collected about what you are searching for.
3. INFORMATION YOU PROVIDE FROM OTHER WEBSITES
When you visit our website or our partner websites that display our online directory product, information is not collected that could identify you personally unless you choose to provide it voluntarily. You are welcome to browse those Websites anonymously at any time, without revealing any personal information.
There may be occasions where the collection of personal identifiable information may be necessary to provide you with the services you have requested (e.g. “email a friend” requires that you enter your email address). When personally identifiable information is collected, you will know because you will have chosen to provide your information.
If you choose to particiapte in any of the activities available on our partner websites, you may be providing that partner with some type or personal information about yourself. Personal information is defined as information about an identifiable individual. an example may be information about your product and service subscriptions and usage. Please note that publicly available information, such as a public telephone directory listing of your name, address and listed telephone number, or your business is not considered to be personal information. No personal information is collected directly by Pencil Rocket.
4. INFORMATION COLLECTED ABOUT WHAT YOU ARE SEARCHING FOR
Our Web server collects some anonymous information automatically when you visit our site or the site of one of our partners. This information may include the pages you visited, the content you downloaded, the type of Web browser you were using and the level of encryption your browser supports.
As you browse our directory, our server collects information about your visit, but not about you personally. We monitor statistics, such as: which pages people visit, which parts of the site are visited the most frequently and search terms used by visitors.
This information is collected on an aggregated basis. No personal information is associated with these statistics. We use this information to determine what type of information is most useful to you so that we can improve our website to make it easier for you to access information.
5. WHAT ARE COOKIES, AND HOW DOES PENCIL ROCKET USE THEM?
Cookies can tell us which pages are visited, by how many people, the average time spent, and other useful statistics relating to the use of our site. This helps us to enhance the online experience of visitors to our site. We use the statistics to understand how customers use our site, to make it easier for you and other visitors to use, to monitor the site’s performance and to improve our Web site.
6. HOW DOES PENCIL ROCKET USE THE INFORMATION COLLECTED?
We use the information we collect in a limited number of ways. We may use this information to:
Improve our product and make it easier to use;
Manage and develop our business; and
Meet legal and regulatory requirements.
Anonymous information is used for research and analytical purposes. We use statistics gathered at an aggregated level to determine usage patterns and help us improve our site flow, content, navigation and ease of use.
7. DISCLOSURE OF INFORMATION
Pencil Rocket will not disclose your personal information, except in circumstances in which it is necessary to do so, or where permitted by law. We may disclose your personal information to the following parties:
The customer or an agent acting on your behalf;
A collection agency or party used to determine creditworthiness;
Law enforcement agencies;
The Privacy or Telecommunications Ombudsman.
8. HOW WE SAFEGUARD YOUR INFORMATION
Any information about you that may be provide to us is securely maintained and kept confidential. Information is retained in secure facilities and is protected from unauthorized access. We provide technical, administrative and physical security measures to protect your information against loss, misuse and unauthorised access or disclosure.
9. LINKS TO OTHER WEBSITES
10. ACCESSING OR AMENDING YOUR DETAILS
Pencil Rocket aims at all times to maintain the accuracy of your Personal Information.
You may access the Personal Information you have provided to Pencil Rocket at any time. To do so, please send an e-mail to Pencil Rocket with your request to examine your Personal Information and Pencil Rocket will use every reasonable endeavour to provide you with the complete details of your Personal Information within 7 days of receipt of your request.
You may also change or update the information you have supplied to Pencil Rocket at any time. To do so, please contact Pencil Rocket by e-mail or by phone to advise us of your amended details.
11. UPDATING THE POLICY